General Support

Support options for Maian Cube are shown below:

Personal Support
AVERAGE RESPONSE TIME: 0 - 6hrs

For purchases of the commercial licence ONLY. If you have paid for the commercial licence and you have issues, please use the personal support option from within your account area at the Maian Media Licence Centre. Personal support is offered free for 3 months with a commercial purchase. This can be renewed (if applicable) at the Licence Centre if the support expires. We are aware of personal support messages immediately as notifications are sent to all devices. More info here.

Free Support
AVERAGE RESPONSE TIME: 3 - 7 working days

Free support is offered via the support forum at Maian Media. Note that this is the only option for free support. Please DO NOT email for support, thank you.

Pre-Sales Questions
AVERAGE RESPONSE TIME: 1 - 3 working days

Do you have any pre-sales questions? If so, please contact us here. Please be as descriptive as possible when asking pre-sales questions, thank you.

HAVE A COMMERCIAL LICENCE?

If you already have a commercial licence for Maian Cube and your personal support is active, please contact us via the licence centre to ensure a faster response.

FREE SUPPORT FORUM

Please check the support forum if you have general questions about Maian Cube.

Why Not Give The Free Version of Maian Cube a Try Today?

Click the button to be taken to the download page.

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